We have a 30-day return policy, which means you have 30 days after receiving your item to request a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging (when applicable).
Shipping returns
To initiate a return, please email us first at revenantrunning@gmail.com
To return your item, you should mail your product to: 1130 Park View Place, Woodland Park, CO 80863
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If your return is accepted, the cost of return shipping will be deducted from your refund.
If your return is accepted, we’ll send you a return shipping label, as well as further instructions. Items sent back to us without first requesting may not be accepted.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at revenantrunning@gmail.com
